POLICIES & FAQ's

YOUR MASK YOUR CHOICE: Effective June 1st - BROW BAR ORLANDO will only require a mask to be worn by the artist only during the appointment/procedure. Clients are no longer required to wear a mask before or after the appointment. 


BROW BAR ORLANDO has built a reputation on absolute full transparency; I make sure that every potential client understands everything about my services and policies including pros and cons so they have clear expectations. In order for me to give you 5 star service, I want to make sure that you are in agreement with my policies.

IF AT ANY POINT you come to disagree with any of my policies or think my policies will cause disagreement in the future, please do not continue with booking. I understand that I may not be the perfect match for you, and that is OK. I would prefer you go to someone with whom you are at most comfort with.

ZERO EXCEPTIONS: As most of my appointments are typically 3 hours long and tend to book in advance, BROW BAR ORLANDO will make no exceptions to any of my policies set forth below at anytime, for any reason.

ALL DEPOSITS AS WELL AS PAYMENTS FOR COMPLETED PROCEDURES ARE NON-REFUNDABLE.

NO GUARANTEES: As this is a cosmetic service, I can not guarantee any result. Everyone's skin is different. Although 99% of my clients love their final results, I do have clients who's skin will not heal or retain exactly like they want it. I am only as good as your skin lets me be when it comes to my work and healed results.

ANTI-FRAUD: THE CREDIT CARD USED TO BOOK MUST MATCH YOUR NAME.
IF SOMEONE ELSE IS PAYING FOR YOU, PLEASE CONTACT US FIRST. THE CARD HOLDER WILL NEED TO SIGN AN AUTHORIZATION FORM AND SUBIT HIS/HER GOVERNMENT ISSUED ID.

CANCELLATION POLICY:

  • Any appointments cancelled within one week (7 Days) of appointment date will forfeit their deposit and will not be able to transfer deposit to a later date.

  • You will need to book a new appointment online and pay a new deposit. 


SAME DAY CANCELATIONS or NO CALL NO SHOW will be charged for the remaining balance of the FULL SERVICE.

RESCHEDULING APPOINTMENTS: 

  • You may reschedule your appointment at anytime prior to 1 week (7 days) before your appointment date. Your deposit will be transferrable to your new appointment date if rescheduled prior to 7 days. 

  • If you reschedule within 7 days of your appointment, you will forfeit your deposit and will need to pay a new deposit for your next appointment.


CANCELING TOUCH UP APPOINTMENTS:

  • Any touch up appointments cancelled within one week (7 Days) of appointment date will forfeit their deposit and will not be able to transfer deposit to a later date.


LATE POLICY:

  • I reserve the right to CANCEL and give no refunds if the client is more than 15 minutes late to their appointment. I may take multiple clients a day and need the full amount of time for each appointment and so that I may start the next appointment on time.

  • You may schedule a new appointment but will need to place another deposit. Please take into consideration traffic conditions prior to you scheduled appointment so that you have plenty of time to arrive at my suite.


BEFORE YOUR APPOINTMENT:

Permanent cosmetic enhancements normally require multiple application sessions. To achieve the best results, you will be required to return for at least one control procedure six to ten weeks after the initial application.

Be prepared for the color intensity to be significantly sharper and darker immediately after the procedure. This will subside and become softer as the skin heals. This process can take up to 14 days.

  • DO NOT take Aspirin, Fish Oil, Niacin, Vitamin E and/or Ibuprofen unless medically necessary, 72 hrs prior to your procedure. Tylenol is fine.

  • DO NOT work out 24 hrs prior to your procedure.

  • AVOID sun and tanning one week prior to your procedure.

  • Discontinue Glycolics, Retin-A or Retinol products 4 weeks before the scheduled appointment.

  • DO NOT use AHA skincare products close to the enhancement area 2 weeks prior to and after your procedure.

  • If you've had any cosmetic surgical procedures done on the face area, please wait TWO MONTHS to fully heal prior to the eyebrow tattoo procedure.

  • DO NOT consume any alcohol beverages 24 HOURS before the scheduled appointment. This will prevent any excess bleeding, oozing, and minimizes swelling during the procedure.

  • If there are any open wounds, pimples, bruises, or any other skin irritations on the area; please wait for them to be completely healed before attending the scheduled appointment. Please contact me immediately if rescheduling is necessary due to this matter.

  • Do not wax, thread or tint your eyebrows one week before your procedure ( I will shave excess hair )

  • No facials or chemical peels a week prior to the scheduled appointment.

  • If there are any exfoliation products at home, please use on the brow area a week prior to the appointment for the skin to take in the pigment(s) easily during the procedure.


DO NOT BOOK AN APPOINTMENT IF:

  • Pregnant or nursing 

  • History of Keloids or Hypertrophic scarring

  • Diabetic (require doctor’s clearance)

  • Chemotherapy (consult your doctor)

  • Viral infections and/or diseases

  • Epilepsy

  • Pacemaker or major heart problems

  • Organ transplant​

  • Sick (cold, flu, etc.)

  • Accutane in the past year

  • Had Botox in the past 2 months

  • Heart conditions, Uncontrolled High Blood Pressure, Poor general health.

  • Any treatment, medication, or illness that compromises the immune system / healing would make you NOT a good candidate for micropigmentation procedures.

  • You have skin disorders such as eczema, psoriasis, dermatitis, etc.


PRIOR WORK- DO NOT BOOK UNTIL YOU HAVE SENT ME PHOTOS AND HAVE BEEN APPROVED.
Even if you think your brows have completely faded, please send me photos if you have had any prior brow tattoo, microblading, or ombre brows. If you show up without submitting a picture and your brows are too dark or saturated for me to work on, you will NOT be accepted and you will lose your deposit.

HEALING & PROCESS: Permanent makeup is a 2 session process. NO desired result comes after 1 session.
After the first session, you can expect scabbing, flaking, and loss of existing pigment. On average my clients heal 10% - 30% lighter in color after their initial session. I also have clients who have healed 40 - 90% lighter making it look like nothing had been done. This is completely normal and why we have a touch up session within 5-10 weeks of your first session.

TOUCH UP SESSION:
Your touch up session is to be done 5-10 weeks after your initial session. In the touch up session is where we can see how your brows healed, then we can go darker and bolder if needed.

TOUCH UP PRICING:
The touch up is NOT included in the initial session price. Please see description for the price of your touch up. A touch session up is REQUIRED as permanent makeup is a 2 session process. Touch up pricing increases if you go beyond the 5- 10 week time frame.

PREGNANCY:

DO NOT BOOK IF: You are pregnant, nursing, trying to get pregnant, or think you may have a chance of being pregnant. If you find out that you are pregnant before your appointment we will NOT make exceptions to our policy

NO PETS OR SERVICE ANIMALS:
The Florida Health Department does not allow animals of any kind in to a tattoo establishment due to the fact that we are working with open skin prone to infection. This also includes SERVICE ANIMALS. If you have a physical disability, please arrange to have a guest or family member that can help you during your time here. 

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NO GUEST POLICY
NO guests allowed due to cross contamination and/or interruption. Please be respectful and understand that the brow technician must focus on a permanent tattoo procedure. There is a quiet waiting area outside of the studio where your guest(s) may wait at unattended. This also includes children.

PARKING: There are ample parking spaces allotted to the building, including overage parking at the Aldi's. 

COMMINCATION:

You may contact me at anytime via social media, phone, text or email, however, be advised that I may not answer you right away. I ask that you give me time to respond. I will answer you no later than 48 hours (2 days). If you feel that you might need medical attention, please contact your doctor, call 911 or go to your nearest Emergency Room. Do not contact me if you are within you first 7 - 14 days of healing to ask "is this normal?". Yes, your brows will look crazy. Yes, it is yucky. Yes, it is normal. Yes, we will make your brows perfect at your touch up appointment. Please refer to your aftercare instructions to determine what is normal.

FREQUENTLY ASKED QUESTIONS

1. Are you certified?

Yes, I am a Certified Permanent Makeup Artist.

2. What is the Ombre Eyebrow Tattoo?

Instead of creating hair strokes eyebrow like Microblading, this technique is natural shading a gradient effect from the beginning of the brow to the end starting from light and fading to dark, give your brow the sharp yet natural look.

3. Does it hurt?

We get mix reviews on pain. Everyone has a different level of sensitivity so topical anesthetics are applied before and during the treatment to alleviate any sensation or discomfort. Some clients naturally feel one brow sorer than the other. You will hear a scratch noise/ sensation throughout. Music is usually played during the procedure, however feel free to bring your own ear phones and music to distract you.

 

4. Is it safe?

Absolutely. All supplies are disposable.

5. Will I be swollen?

You won't be swollen, you just might have slightly red skin around eyebrows, but this would last about a day.

6. Will I need a touch up?

Most likely. Within a week of your first treatment the color will fade significantly and over the next five to ten weeks and can continue to fade as much as 90%! This is considered an extremely positive occurrence as it allows you time to reflect on your shape and color. After this period your follow-up appointment is carried out. At this point any changes you would like to make are discussed.

7. How often do I need a touch up?

In order to keep your eyebrow tattoo results looking fresh, we recommend a touch up every year.

8. How long does it last?

It will last as long as it’s maintained. How long brows lasts will vary on your skin type by how well your skin takes in pigment during the session and how dark you are willing to go depending on scenario. After a touch up, brows is expected to last from 1 to 5 years depending on the shade of choice you prefer, skin retention, time in the sun and daily skin routines (more exfoliating products, faster the fade).

9. Why do I need a touch up if this is semi-permanent?

Because color is implanted in the facial area there tends to be more fluid circulation than other parts of the body. Your face sees the most wear of any piece of you—exposure to the sun, food, facial products—the list goes on and on. All of these things cause permanent color to fade, this is why you need a touch up.

10. How long does it take?

The procedure takes roughly about two hours, sometimes more sometimes less. Please allow a solid 3-hour window for your appointment. I likely won’t need that much time, but this isn’t something I want to rush.

11. Do I need to take a day off work?

No. There’s no downtime associated with the treatment. Redness and swelling will dissipate within an hour after. Your brows will appear darker initially, but not so dark that you will be prevented from your activities of daily living.

12. How long does it take to heal?

Healing time varies from individual to individual. Usually, it takes about a week to 14 days for the epithelial crust to form and slough off. Your skin will be considered healed after that happens. Then, the pigment takes some time to settle into the skin. A good month should pass before I consider the process complete.

13. What’s the process like?

Eyebrow tattoo is a two-step treatment, consisting of an initial procedure and then a touch up between 6 to 10 weeks after.

After taking your before photo, I will draw the brow design in pencil so you get an idea of shape and form. (Please note that nobody’s face is totally symmetrical and you need to be realistic with your expectations. There is no point in trying to make the eyebrows identical or match a photo of your favorite celebrities' eyebrows if your face shape looks nothing like theirs.). Once we have agreed on a final shape (ultimately it is your decision – but I will always voice my opinion on what I think suits you aesthetically), I will shape your eyebrows then we will decide on the color. Shortly after that, a topical anesthetic will be administered to ensure comfort. Once you’re numb, the pigment is deposited.

During healing, it's normal to experience some pigment loss; this is why we have the touch up in place.

14. What can’t I do after the procedure?

You are advised to keep the skin clean and dry - that means no swimming, sweating or otherwise getting the area wet; no tanning or prolonged sun exposure; no picking, peeling, scratching or rubbing the tattoo, this may result in a loss of color and scarring. You can still wash your hair and face and once they’re healed up, you treat them as your own.

15. How do I extend the life of the procedure?

Your eyebrows will last longer if you apply sun block often and avoid abrasive facial treatments in the brow area.

16. How will you choose my color?

We go off based on your skin tone and your natural brow hair. Clients who are used to having no brows for a long time, can find this few weeks challenging. I usually advise clients who have no brows to start wearing pencil or brow shading for some time before the process so they get used to having a brow!

17. Do you have to shave off my own eyebrows?

No. Every attempt is made to retain all natural hair and integrate it into the design of the permanent eyebrows. In some cases, where shaping of the natural brow is required, a few hairs here and there may need to be removed to create a clean and aesthetically pleasing result.

18. I have heard some clients just do not retain pigment even after a few visits. Could this happen? 

Yes, it does happen and yes it's true!

A third appointment is often set up so the client has the opportunity to return and I get the chance to review the work and sort out any (if any) tweaks that might need to be done. Often times the clients cancel this apt as all is usually well, however there are the occasional few that may need one or two extra strokes to finish off the look. Some ladies skin may react to the trauma of the tattooing, and the skin may try to push out the foreign body of pigment by producing an extreme scab, so they eventually fall off taking all the pigment with it. There is a condition called Pigment Allergy (PPD Allergy, a condition known by dermatologists) or Auto Immune disease symptoms (the client may not even be aware of it). The skin would have over reacted and become super sensitive to the pigment and reject it at any cost.

19. Can you guarantee your work?

Unfortunately, I can't. How the skin will react is different for everyone and many factors are to be taken into consideration. Skin type, age, scarring, diet, stress levels, facial products used, etc. all play a key role in your results, which is why it is important to know that more than one touch up may be required.

I always make sure that your face is important to me and I will act in accordance with my experience and expertise to give you my absolute best. But there are no guarantees in this industry. Please think long and hard before you decide to go for it.

20. What if I don’t like it?

Although Powder/Ombre shading tattoo is considered to be semi-permanent, the procedure does allow flexibility for color or shape change to some extent. However, I will work closely with you to ensure that you are satisfied with the proposed technique. I will allow you to have as much control over the procedure as possible, so there’s very little room for error. If you do not like the decision you made, the Touch Up can be cancelled and the pigmented area naturally fades over time. If you aren’t 100% sure you would benefit from this procedure, please opt for less temporary options.